1. Club Vip Onasol card is personal and non transferable and its owner could be asked for identification for our personal in the moment of use it.
2. If you loose your card for any cause, please report it immediately at any of our hotels or at our booking department (either by telephone on 966 803 232 or via email to firstname.lastname@example.org) so we can cancel the card and provide you another one as soon as possible.
3. Use of this card shall be in accordance with standards established by Ona Sol Hotels to operate.
4. This card is owned by Ona Sol Hotels, who reserves the right to nullify its validity.
Benefits of Club Vip Onasol Card
1. Special discounts every time you book directly with our reservation center or through this website.
2. Availability of special deals for club members made through our website.
3. Accumulation of points on your card that you can redeem for different prizes.
¿How to earn points on your card?
1. Whenever you make your reservations directly with us, each lodging bill will get in points the full amount of the invoice but truncated, for example, if your bill is 450'75€ you earn 450 points.
2. All extra expenses (bar drinks, dining drinks, room service, laundry, boutique purchases, etc ...) performed by the customer in any of the hotels in the chain, will provide 5 points per euro, that is, if you drink at the bar 20'75€ you get 100 points. This points shall be loaded on your account through the POS (bar or restaurant) or at the reception desk in case of services like laundry or boutique items, in all cases you must present your VIP card to colect points.
Ona Sol Hotels reserves the right to modify any of these conditions, benefits and ways to get points when they thought fit.